Refund Policy - Kaviora

At Kaviora, your satisfaction is our priority. If you are not completely satisfied with your purchase, here is our return and refund policy:

Return Period

You have 14 days from the date you receive your order to return an item.

Return Conditions

To be eligible for a return:

  • Items must be unused, and in their original condition.
  • Items must be returned in their original packaging, with all tags attached.

Return Shipping Costs

Return shipping costs are the responsibility of the customer. We recommend using a tracked shipping service to ensure your return is received.

Non-Refundable Items

Currently, all items purchased from our store are eligible for refunds, provided they meet the conditions outlined above.

Refund Method

Once your return is received and inspected, we will issue a refund to your original payment method. Please allow 5 to 7 business days for the refund to be processed.

How to Initiate a Return?

To initiate a return, please contact us at support@kaviora.com with your order number and details of the items you wish to return. We will provide you with the necessary return instructions.

Questions?

If you have any questions about our refund policy, feel free to contact us at support@kaviora.com.